"Shen Jiahui, the counter staff at the business charge office, patiently handled our consultation service、Careful，Make us feel warm and considerate。Rate him five stars here，Thanks for his meticulous service。”Recently，Cangzhou bc game casino and Drainage Runjie Company received a letter of praise from a user in Cangzhou City，Praise between the lines for the company’s staff’s enthusiastic service。
6Mid month，Mr. Xu, who lives in Chaoyang Garden Community in Cangzhou City, paid his water bill to the water card of Mr. Wang, a user in Zhongjie Industrial Park, due to an operational error，After the old man learned about this situation，Worried，Dialed Runjie bc game casino Company through inquiry。Toll collector Shen Jiahui was on duty that day，After understanding the situation, he first calmed down the old man，And consult the elderly’s water address、Householder’s name and payment number，After many phone calls and negotiations，The elderly finally received a refund for the water bill paid by mistake。While solving problems for the elderly，Shen Jiahui also patiently explained to the elderly how to pay water bills and other issues，To provide detailed guidance and assistance to the elderly, follow the WeChat official account of Cangzhou bc game casino and Drainage Company，Convenient for the elderly to inquire later、Pay water bill。Warm service style，The old man was moved by his patient and attentive service attitude。He praised him repeatedly and silently wrote down his name，Written a letter of praise afterwards，Send it to the company in person。The letter is full of high praise for Runjie Company、High recognition and appreciation for professional and considerate service，Every word is a recognition of the company’s staff’s efficiency and service attitude。
As a Communist Party member，Shen Jiahui plays an exemplary role with practical actions。“Facing users’ helplessness and anxiety，As a worker in the bc game casino industry，It is my responsibility and duty to help them solve their problems，Even if you work overtime, you will definitely complete the process。”Expand Letter of Commendation，Shen Jiahui said with great encouragement。
User service is no small matter，The truth is revealed in the subtleties。Always，Cangzhou bc game casino and Drainage Runjie Company always adheres to the corporate culture concept of "responsibility and warmth"，Stick to the front line of service with heart and affection，Go all out to convey the enthusiasm and professionalism of Cangshui people in every service detail，Do practical things for the masses、Do good things、Solution to problems”，Ensure people have no worries about water use。
(Contributed by Wang Yan of Cangzhou bc game casino and Drainage Company)